FAQs

1. What is Street Tore?

Street Tore is an ecommerce store that specializes in trendy streetwear fashion. We offer unique and stylish clothing options for fashion-forward individuals.

2. How long does shipping take?

Shipping times may vary depending on your location. Typically, orders are processed within 1-3 business days and shipping can take an additional 5-10 business days. Please note that international orders may take longer to arrive.

3. What is your return policy?

If you are not completely satisfied with your purchase, you may return it to us for store credit or an exchange. Please make sure the item is in new and unused condition with all original tags and labels attached. Returns and/or exchanges will only be accepted within 30 days from purchase. Please refer to our refund policy for more details.

4. Can I cancel or change my order?

Once an order has been placed, it cannot be canceled or changed. We strive to process orders quickly to ensure prompt delivery, so please review your order carefully before completing the purchase.

5. How do I contact customer support?

If you have any questions or need assistance, please contact our customer support team at support@streettore.com. We are here to help and will respond to your inquiry as soon as possible.

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that additional customs fees and import duties may apply, and customers are responsible for any additional charges that may occur.

7. Are sale items eligible for return?

No, sale items are final sale and cannot be returned or refunded. Please make sure to carefully review the product details before making a purchase.

8. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

9. What payment methods do you accept?

We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

10. Do you offer size exchanges?

Yes, we offer size exchanges for eligible items. Please refer to our refund policy for more information on how to initiate a size exchange.

Refund Policy

Thank you for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a store credit or an exchange.

All returned items must be in new and unused condition with all original tags and labels attached. All merchandise must be unworn and show no signs of distress, stains, or alterations.

Please note that you will be responsible for all return shipping charges. You must also include the return label included with your package.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.

For defective or damaged products, please contact us at support@streettore.com to arrange for an exchange. No refunds will be authorized for defective or damaged products.

SALE ITEMS are FINAL sale and cannot not be returned or refunded.

Returns and/or exchanges will only be accepted within 30 days from purchase. Anything exceeding beyond 30 days will not be authorized for return or exchange.